Choosing the right staffing solution is never an easy decision – you’re handing over one of the most important parts of your business, recruiting your team – to someone outside your firm. It can seem a little like handing off the keys to your prized sports car to the kid at the valet kiosk.
But if you pick the right staffing company, the experience doesn’t have to be uncomfortable, costly or worrisome. In fact, it can feel like you haven’t handed off recruiting to another company at all, because the right agency feels like a trusted ally who understands your needs, wants and company culture, and treats your time and investment with the care and respect they deserve.
The most important thing to remember when picking a staffing solution is to make sure they take the time to get to know you, your company and the challenges you face.
Many firms use a high-volume, one-size-fits-all mentality to approach staffing. This can leave you feeling railroaded and matched with a candidate that isn’t exactly right for your needs.
Your staffing partner should assign an account executive to your account, who will forge a permanent relationship with you and your company, understanding the unique needs of your business so he or she can respond to your needs quickly, without wasting valuable time getting up to speed.
When they present candidates to you, those candidates should be pre-vetted, with your unique needs carefully matched to each candidate’s outstanding attributes.
- Adaptable Services: Your staffing partner must have ability to adapt to challenges – many staffing firms do one thing and do it well – but when the equation changes, have no ability to adapt their offerings to suit your evolving needs. This requires decades of experience in the business and a broad network of branches, experts and infrastructure to support you every step of the way.
- Robust technology: A must have, in terms of candidate tracking, hours and wages, benefits, applicant pool and communication between recruiter, candidate and you, having the technology to guarantee that things happen when they are supposed to is non-negotiable.
- Scalable Infrastructure: A good staffing partner starts with one great hire, and grows from there. You need a solution that will be there with the people you need, when you need them going forward, whether it’s a single temp for your office or staffing an entire warehouse in a moment’s notice.
Whatever staffing solution you choose, you need to be certain they are supplying you with the absolute best talent available. Reputation matters. You need to pick an agency that attracts the best people, so you can choose exactly the right person from a cohort of talented individuals. This is where company reputation, time in the biz and a broad network shine.
Empty promises won’t cut it. In order to protect your business, demand a guarantee that your staffing partner stand behind your investment. Hiring a temp or perm can be a big risk, so you need a company that allows you to rest assured that your money will result in a powerful return backed by a powerful promise that if things aren’t right, they will get fixed quickly at no cost to you.